Refund Policy for the BJI Web StoreMake your purchases with full confidence... satisfaction guaranteed! Shipped ItemsAll goods that are shipped to you (which is everything except digital good and subscriptions) come with a 30 day money-back guarantee. If you are not 100% happy with your purchase, simply mail it back to us within 30 days of receiving your goods for a full refund (excluding all shipping costs). Downloadable Shareware SoftwareFor items that are not shipped to you, which are our DeepNet Technologies blackjack training software programs, we offer instead free trial downloads. There is a 'Try' button beside each shareware program in our web store, letting you try out the program for free. Once you are happy with the programs, please return and purchase the programs. As such, we do not offer refunds on all downloadable shareware software programs. Once you purchase the software, you will receive a registration code that removes all software 'nags' and purchase reminders. Nothing is shipped to you by mail for our these items... everything is downloadable from the web site. Downloadable e-BooksWe do not provide refunds on our downloadable e-books. Since the download is provided at the time of purchase and is not returnable, we do not accept refunds on these items. Subscriptions and MembershipsWe do not provide refunds on memberships and subscriptions.
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