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by Vinny DeCarlo

Vinny DeCarlo is the author of How to Beat Casino Surveillance Ė Insiderís Secrets for Card Counters. He is a retired veteran casino man with over 20 years of upper management experience. His expertise covers the pit, security, and surveillance, and he even served as a General Manager for two different casinos. Currently, Vinny travels the states as a freelance reporter and a personal consultant to many Indian casinos. He also appeared on the Getting the Edge radio show from Las Vegas ( According to Vinny, there are two types of casino employees - those that know him, and those that claim to know him; therefore, never believe what you hear.


Note: The following is a compilation of scams that have been perpetrated in casinos across the country. For Part 1 in this series, click here.

Baggage Handlers

Have you ever flown overseas? If so, remember how those Samsonite Suitcase Gorillaís went through your bags like they were tossing a salad? Holding up your unmentionables in front of a crowd of, lets say, a million people, with all the lights out except for the flood light above you and your belongings and they find and hold up your worst nightmare as if to say "Yellow stain front, Brown stain rear. Ahh, look everyone." Iím not saying that they miss-handle your luggage but on the same token Iím not saying that you canít say that theyíre miss-handling your luggage.

Some of the baggage claim area backrooms Iíve seen looked and operated like pawnshops. In fact, they would have annual sales. I went walking through one such "sale" and said, "Shit, that looks like my car stereo over there and thatís my pack of gum and those breath mintsÖ, definitely mine! " They came up missing during my last Valet Parking experience when I went to see Eddie Money. Holy crap! Those nude pictures are of my wife that I used to have strapped to the visor of my car or are those someone elseís nude pictures of my wife that they used to have strapped in their car? Since then, Iíve done all my Christmas shopping at the annual Casino Baggage Claim Bargain Basement.

If you think the airlines are bad when it comes to losing your luggage, it becomes very apparent that youíve never checked into a casino and utilized their fine valet and baggage service. I would rather have my luggage in limbo, lost, and on the way to Bovin-en Akis-Place, Holland than have it opened, pieced out, and up for sale in the casino baggage thrift store. I know some people may disagree with me on this but face it, theyíre stupid and Iím not. Besides, Iím youíre only real friend and I used to work in that department.

My advice: Do yourself a big favor and carry your own bags.

The Bellman

I worked as a bellman for one day so I really have no opinion on these stupid, egotistical, chauvinistic pig-type actors that make the simplest of feats/moves seem like an Olympic sporting event, all with their panting and grunting from having to lift your empty Federal Express Envelope. Iíve seen better acting on a can of "Fast Acting Tinactin!" Regardless, if you want that envelope to arrive in one piece, you better tip the S.O.B. that has your stuff on his wheeled cart.

Never forget that your stuff could be accidentally dropped off the cart and stomped on 100-times, then shredded, burned, and the ashes incinerated during the time it takes you to get to your room on the second floor. Lifeís a bitch (and yes, in my case I married and then divorced one) but you must carry on you stupid bastard.

And just so you know, they donít even use the bells anymore. What a rip! Theyíre not Bellmen at all; theyíre more like sissy baby men that share that same genetic dislike for luggage that those Samsonite Gorillas did back in the TV commercials that debuted in the early 80ís. Their scam is that they donít report their tips or, should I say, that some of them didnít in the past.

Room Service

The position of Room Service attendant is one of the best jobs in the industry. I once knew a University Professor that moonlighted as a room service-food delivery boy. "Itís all about the money" he used to say. And, now that I think about it, he was right! This is the only spot in the casino/hotel where a person can get a tip without being on camera and not have to claim it. And then there are the fringe benefits, which include wearing a bow tie, making people wait for hours (so that their food gets cold) before its delivered, committing the ultimate sadistic act of not bringing the correct, if any, condiments such as catsup, steak sauce, mustard, teriyaki sauce etc. That, to food critics, is like playing God. Other than that, the hardest part of this job is pushing a cart to the elevator, taking one of those "I feel like I fell backwards in a chair" rides, and then getting a tip. The elevator ride is like a personal chauffer since these are ĎServiceí elevators and not for public use. They donít report all their tips. Would you? I heard of one joint that had their room service delivering Girls, Drugs, and anything you could afford. Is it still going on? Ask on your next visit.

The Dice Cup Scam

From the outside (players) as opposed to an Insider scam. The evil here is that certain dealers know its going on and are patient enough to wait for their chop, be it later that night or next week.

This scam cannot be picked up from surveillance nor can it be touched from the floor. Hereís how it works...

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