WALK A MILE IN THEIR SHOES
by Vinny DeCarlo
Vinny DeCarlo is the author of How to Beat Casino Surveillance Ė Insiderís Secrets for Card Counters. He is a retired veteran casino man with over 20 years of upper management experience. His expertise covers the pit, security, and surveillance, and he even served as a General Manager for two different casinos. Currently, Vinny travels the states as a freelance reporter and a personal consultant to many Indian casinos. According to Vinny, there are two types of casino employees - those that know him, and those that claim to know him; therefore, never believe what you hear.
Itís easy to criticize casinos for not allowing you to take full and complete advantage of any given situation but have you ever thought of what it would be like if you were the casino owner? Letís look at this from a neutral prospective.
In most wars, they train us to hate and kill our enemy. The enemy also trains their soldiers to hate and kill their opposition. When the smoke clears, we kiss and made up. What does that say for the generation that gave their lives for the cause? They faced off everyday to do battle while the fat cats got fatter.
Today, in casinos, instead of a daily casualty count like the one they did back in Nam, itís now measured on a daily "per" count. How much "per" person did we make "per" game "per" hour? They donít look at the big picture anymore. Did we win or did we lose? They ask this on a daily if not shift-by-shift basis. How can you judge a football game by anything other than the final score? You canít. However, they try. They donít understand that the win/lose fluctuations raise and lower every minute of the day but itís usually within a +/- 5% margin of the previous months hold by the end of the month, but they canít wait that long. They have to know who to yell at right now!
From the casinosí perspective, they attempt to offer a semi-competitive game that brings in lots of players. Their profit comes in the form of foot traffic. They donít want you to lose all of your money right away. They would rather harvest you like a tobacco plant, slowly extracting a percentage of your paycheck that you have set aside for "entertainment" purposes.
Maybe the shift manager and the general manager have other objectives but overall, the floor people could care less. If you win, youíre easier to get along with which makes their job easier and their day go by much easier. Do they catch hell if a game in their section loses? No, but the pit manager will. The pit manager will have to investigate the loss but the floor person is in the shade. Theyíre not watching their games. Youíre lucky if they even know the rules of their games. If the floor person catches a suspected advanced player, it may accelerate their career. But if they donít, the worst-case scenario is to blame it on surveillance if an advanced player is found loitering in their pit. "I called surveillance, itís their fault! They should have watched that player." Think Iím kidding? It happens everyday. In the old days, we used to say, "You can win a floor person over, but a pit manager will cost you."
Sometimes upper management offers the most ridiculous rules or addendums to the rules and, if thought out, they would realize that this "enticer" is a sure fire money loser! BJ pays 2 to 1. Get real! It takes them weeks to figure this out after the fact. First, the Einstein that came up with this losing proposition has to blame it on employee theft. Next, itís blamed on advanced players. Only after numerous people lose their- deck game dealt to the last card, resplit aces allowed, both early and late surrender with double after split and Blackjack pays 2:1, and a Five-Card Charlie bonus is a losing proposition for the casino. What the hell were they thinking or were they even thinking at all? Better yet, what were the advanced players thinking when they became overwhelmed with gold fever, a.k.a "greed" and stood in line for hours waiting for their turn to whack the goose that laid these golden eggs. Had the advanced players not been so greedy, this offer would still be in effect.
So, can we blame the casinos? Well of course, but letís put the shoe on the other foot. Ploppies fill the void and we both know it. If not for the ploppies, we would both have been out of business years ago. So, letís take a second to recognize the ploppyÖ thatís enough, back to the conversation at hand.
So, say you owned the casino...
...enter your member login information below to read this article/newsletter...
Paid Members-Only Article
You have clicked on a link to a Blackjack Insider web page or article for paid subscribers. You must have a paid membership to the Blackjack Insider newsletter to view this content. About 1/2 of the articles in each issue of the Blackjack Insider are for paid members only, while the rest are viewable by everyone. Your purchased membership will allow you to read all Blackjack Insider articles for 12 months.
Enter your user name and password below (they were listed and e-mailed to you after you purchased your Blackjack Insider membership):
Forgot your membership id or password? Click here.
How do I get a membership?
A membership can be purchased online at our secure store with your credit card for only $19.95 per year. You will receive a user name and password immediately by e-mail which you can use to read the all past and future members-only articles for 12 months, as well as the regular free articles.
Do I have to buy a membership?
No. Blackjack Insider will continue to be published as a free monthly e-newsletter. But about 1/2 of the articles each month will be for paid members only. Subscribers without a membership can still view and read the non-members articles for free.
What happens after I buy a membership?
Immediately after you complete your purchase, you will receive a unique login user name and password. These are displayed on the final purchase page, and are e-mailed to you. When you click on a members-only article in our web site, you will be prompted for this user name and password (as shown above). Simply enter them, and enjoy the article! Note: make sure you turn on the checkbox above when you login, to save the user name and password so that you don't have to re-enter them every time you view members-only articles.
Why did you switch to paid memberships?
Blackjack Insider is a professional monthly publication with top-notch articles by world-reknown gaming experts. In addition, we have regular reporters that monitor game conditions and tournament schedules throughout North America. We use a partially paid subscriber model to enable us to continue getting the best content for our readers from leading authors on blackjack and gaming.
©2015, DeepNet Technologies. No material to be copied without express permission of DeepNet Technologies.